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Well. detective howard cole spent some time with quinn's husband. >> i think there was times when he actually wanted to go get the money out of his own bank account and make the money drop. i think there was times when he thought we didn't know what we were doing. >> what was your sense of reid himself? >> seemed like a real decent guy. >> genuinely worried about his wife? >> yes. he was helpless, he was powerless and he was depending on us to fix it. i just really was very empathetic. i put myself in his shoes and i thought that he dealt with it pretty well, considering the circumstances. >> ...

Detective howard cole spent some time with quinn's husband. >> i think there was times when he actually wanted to go get the money out of his own bank account and make the money drop. i think there was times when he thought we didn't know what we were doing. >> what was your sense of reid himself? >> seemed like a real decent guy. >> genuinely worried about his wife? >> yes. he was helpless, he was powerless and he was depending on us to fix it. i just really was very empathetic. i put myself in his shoes and i thought that he dealt with it pretty well, considering the circumstances. >> reid w...

Detective howard cole spent some time with quinn's husband. >> i think there was times when he actually wanted to go get the money out of his own bank account and make the money drop. i think there was times when he thought we didn't know what we were doing. >> what was your sense of reid himself? >> seemed like a real decent guy. >> genuinely worried about his wife? >> yes. he was helpless, he was powerless and he was depending on us to fix it. i just really was very empathetic. i put myself in his shoes and i thought that he dealt with it pretty well, considering the circumstances. >> reid w...

She was dead. and when shot that person, whoever it was, shot that person like ten times. did not stop. it was massive. >> he shot her ten times? >> the second person shot the person at least ten times. after that, i heard four more shots and then it stopped and i looked. i went over there and i looked. there was no cops. there was no enforcement here. >> in the carl's jr. parking lot? >> no, in the courtyard. in the back courtyard of youtube. >> this happened during a youtube party at their headquarters? >> yeah, inside. >> the shooter walked in from outside? >> no, the person was inside. >> ...

Background after the kidnappers said they didn't want to deal with him anymore, had been alternately upset and angry as well. detective howard cole spent some time with quinn's husband. >> i think there was times when he actually wanted to go get the money out of his own bank account and make the money drop. i think there was times when he thought we didn't know what we were doing. >> what was your sense of reid himself? >> seemed like a real decent guy. >> genuinely worried about his wife? >> yes. i mean, he was helpless, he was powerless and he was depending on us to fix it. and i just reall...