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>> dana: we could take the memorial day to thank the moms and dads that raised these young people that are willing to serve our country. they are so amazing. they are great for the fact that we stay on top of these things. on this one on the backlog issue remember cbs apologized, bob. you could start a new thing. >> bob: this is one thing we could get on. i would hash tag the veterans administration and get them to say it is time to get this done. these people deserve it. they have worked for us. they have died for us. they deserve to be taken care of. >> eric: let's remember chris stevens and...

nomination. let's look at this poll everybody is buzzing about. nbc/wall street journal. it came out last night. on the top, herman cain former godfather pizza ceo. mitt romney the former massachusetts governor at 23% and rick perry you can see dropping down to 16% in this poll. now, kyra, one thing about this poll that was done before the presidential debate the other night and cain's advantage there, that four-point advantage that is within the sampling era. another poll came out last night. this is by reuters and this indicates pretty much a tie at the top. romney at 23%, cain at ...

That's not what the american people want, and of course our veterans deserve better. how do you sort of reconcile some of the, i think, positive breakthroughs that you report and that general shinseki has instituted with these complaints from people who clearly have our veterans in mind, and say that at least on the backlog issue, it's not up to snuff? >> it's, you know, it's absolutely a valid criticism. and i think everybody at the va would agree. and look, i'm not an apologist for the va. i think they make a lot of mistakes, they're way behind, it's a gigantic and often sleepy bureaucracy. ...