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Then in one moment, all of that gets robbed from you. >> reporter: that was the nightmare. >> my camera got broke. >> reporter: a year later arturo speaks in full sentences and goes to a regular preschool. >> in my mind there is no way he would be in this position without the therapy we did for him. >> are you ready to sound it out? >> mm-hmm. >> look at my finger. >> reporter: the key, melissa says, is intense therapy. behavioral therapy. >> hat. >> you get two tokens for that. awesome. >> reporter: she does hours each day. she's also training a new therapist. there are two weekly visits from...

Gets robbed from you. >> reporter: that was the nightmare. >> my camera got broke. >> reporter: a year later arturo speaks in full stepses and goes to a regular preschool. >> in my mind there is no way he would be in this position without the therapy we did for him. >> are you ready to sound it out? >> mm-hmm. >> look at my finger. >> reporter: the key, melissa says, is intense therapy. behavioral therapy. >> hat. >> you get two tokens for that. awesome. >> reporter: she does hours each day. she's also training a new therapist. there are two weekly visits from a more experienced behavior coach...