Detailed text transcripts for TV channel - MSNBC - 20160103:12:54:00
The lock term goals of your business, maybe review your business plan every so often and make sure you're always aware of where you want to be and be very focused who your customers are, list them, rate them, survey them. maybe it's getting on the phone and talking to them or doing a survey. figure out which customers are best serving those long-term goals of your business and then do more of, you know, the messaging, the marketing that attracted those best customers for you. >> it's hard to fire a customer, though. you're growing a business. it's still money in hand. >> it is and this say cri...