Detailed text transcripts for TV channel - MSNBC - 20130929:11:32:00
When he first opened lock busters, he was unaware of yelp. >> people would call me, did you know you were highly regarded on yelp? my answer was, no, because i couldn't afford a smartphone and didn't have a laptop. >> today, he credits much of his six-figure income and rapidly expanding business to that online review site. >> yelp pretty much catapulted things to the stratosphere, up to the point now i'm franchising, let's put it that way. >> with so many consumer review sites out there, it's hard for a small business owner to keep track, and as we discovered, some serious questions have been ...