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She was easing back into. word brenda remembers beverley telling her she was going to show a house not far from her home. potential buyers were offering cash. >> she really didn't want to go. she was tired. but, she was hoping she would be able to get a cash close. if it's a cash close you could also close quicker. >> this is kind of an everyday run in the mail showing. >> no-brainer, yeah. >> beverley left office and had enough to show the property to a young couple. she told her husband she would be home for dinner. >> and you didn't hear from her? >> no. >> carl said he started to worry. be...

>> yes. instantly. >> that call set off a frantic search for beverly carter. where was she? coming up, what happened to beverly? >> all of a sudden, beverly texted me. >> our phones started beeping at the same time. she said, i'm sorry, my phone was dead. >> some simple miscommunication? the mystery was just beginning. >> i still can feel the same pain. >> when "date line" continues. l. l. in flea and tick protection. frontline plus. trusted by vets for nearly 20 years.

>> that call set off a frantic search for beverly carter. where was she? coming up. what had happened to beverly? >> all of a sudden beverly takes me, bam, bam, bam. >> our phones started beeping at the same time with texts and she says, i'm sorry, my phone has been dead. >> some simple miscommunication? the mystery was just beginning. >> i still can feel the same pain. >> when "dateline" continues. ♪ can you feel it box: woah! ♪ can you feel it woman: delivery ♪ can you feel it woman: alexa, turn on the lights. ♪ can you feel it ♪ can you feel it

Work. she was going to show a house near her home. the potential buyers were offering cash. >> she really didn't want to go, she was tired. she wanted to get a fast close. if it's a fast close, you can get a closing quicker. >> beverly led left the office and headed off to show the property to a young couple. she told her husband she'd be home for dinner. but you didn't hear from her? >> no. >> carl started to worry. beverly had given her the address so he decided to take a ride over. >> if she was over there, her car would be there. i went over there and there was her car. >> beverly was not ...

>> yes, instantly. >> reporter: that call set off a frantic search for beverly carter. where was she? >> when we come back, what had happened to beverly? >> all of a sudden, beverly texted me. bam, bam, bam! >> our phones both started beeping at the same time with text. she said, "i'm sorry, my phone has been dead." >> was this some simple miscommunication? the mystery was just beginning. >> i still can feel the same pain. you got it from your parents. and they got it from theirs. it's your skin, and it can protect you from millions of things. so we're here to help you protect your skin. walgr...