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You know, garage door opener and pointed it at the compartment and snapped it. they closed the hood and off they went, no often. >> he points on the national highway transportation safety administration for proof. a test where the for platt is jammed on the accelerator. he does anything he can to stop the car with no results. the conclusion? it's the floor mat. they say it's not the way to test. >> if you're going to investigate whether or not the electronic controls are faulty, you have to do a scientific laboratory test, and they didn't do it. >> reporter: inside the electronics lab at the u...

Letting them down, that nothing is more important to us than their safety and satisfaction, and that we're redoubling our efforts to make sure this can never happen again. >> you know, there's also a third possibility, deb, the suggestion, it's not necessarily the floor matt, not even the pedal, but an electrical problem. we're now bets now that they're investigating that possibility that this is a much bigger problem for toyota than they're letting on. >> that's what's really interesting. we've spoken to a number of lawyers, a couple people planning on class-action lawsuits, and they say spea...