KNTV NBC Nightly News With Lester Holt September 19, 2021 00:52:00
The good comes the not so good. >> it's super busy. >> reporter: at this animal hospital in chicago, hours were already reduced because of covid. now with a 30% increase in visits, they're trying to keep up. >> we are seeing massive uptick in appointments. it's been a great opportunity for us at this hospital in terms of just shifting, how do we see more patients, getting creative with having curbside drop-offs, having people wait outside with their pets. >> reporter: a crisis of care playing out across the country. nearly every state reporting a shortage in veterinarians. leaving pet owners a...