Tech Mahindra and Celonis Launch Frictionless Contact Center BPO Transformation Solution
Technuter Celonis and Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services and solutions, today have announced an expanded global partnership with the launch of the first of three new joint solutions for Business Process Outsourcing (BPO) transformation. The expansion results from Tech Mahindra having secured significant new customer deals deploying Celonis’ Execution Management System (EMS) technology, having executed over 50 projects since the start of the global strategic alliance in December 2019, including a multimillion-dollar d...
Source: technuter.com