Detailed text transcripts for TV channel - MSNBC - 20180331:11:41:00
>> all right. let's talk about chat bots. we hear about that a lot here. and how that is changing business on a small scale. >> it is providing a way to have realtime two-way communication between a company and their customer. think about it. >> very efficiently. because you don't have 20,000 people there answering. it's a computer. >> well, very efficiently. but you also are able to weave in the machine learning and the human learning. how do you fuse those two so the machine learn kg inspire the human learning? and the chat bots are really effective because i'm sure there's going to be the s...