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The CCPA initiated suo-motu action against e-commerce platforms for sale of domestic pressure cookers in violation to compulsory standards on its e-commerce platforms. CCPA had issued notices to major e-commerce platforms including Amazon, Flipkart, Paytm Mall, Shopclues and Snapdeal as well as to the sellers registered on these platforms.Clou
CCPA directed Cloudtail to recall the 1,033 units of pressure cookers sold by it and reimburse the prices of the recalled pressure cookers to the consumers and submit a compliance report within 45 days.
New Delhi, Nov 5: The Central Consumer Protection Authority (CCPA) has imposed a penalty of Rs 1 lakh on Cloudtail India for selling pressure cookers on Amazon in violation of mandatory BIS standards. The authority has asked Cloudtail to recall 1,033 pressure cookers and also reimburse the money to customers. According to an official statement, CCPA — headed by Chief Commissioner Nidhi Khare — has passed an order against Cloudtail India Pvt Ltd for “violation of consumer rights and unfair […]
The Central Consumer Protection Authority (CCPA) has passed an order against Cloudtail India Pvt. Ltd. for violation of consumer rights and unfair trade practice by selling domestic pressure cookers in violation to mandatory standards prescribed as per Domestic Pressure Cooker (Quality Control) Order, 2020.
Amazon has been facing allegations from the seller community of giving preferential treatment to these sellers where it owns a stake.