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Ethnicity but it is a communication problem. since then it's gone viral. i have gone the alls from all over the country and outside the country. and they have all been positive. i have had nobody out there picketing. martha: you haven't had anyone try order and not speak english? has anyone tried that? >> no. we had a party of 18 come in last week, and it was on a saturday afternoon. they came in there and got their pood. they were serve. half the people that were there didn't speak any english. but people who were bilingual in the group ordered for them. martha: has your business actually tri...

On them then maybe it's okay. does that mean it's okay for qaddhafi to stay? that's why the american people are yearning for their president to be a little bit more clear and speak to them directly, i don't care if it's from the oval office or elsewhere. it could be from the golf course if he wants to do that on saturday as he usually does. they are delusional if they think they don't have a communication problem. martha: put yourself in their shoes. you've rightfully acknowledged the difficulties of how to speak about it, it's a very fast-moving and fragile situation in so many ways. if you w...

Answering, so that aircraft went in just as an uncontrolled airport. >> that's interesting. >> it is. it's happened before, though. >> reporter: both flights landed safely. there was just one controller on duty at that hour. the ntsb investigating whether he was asleep, away from his desk or there was some communication problem with the tower. whatever they find, they will certainly be reviewing staffing levels at this airport just 2 1/2 miles from the white house. jim sciutto, abc news at reagan national airport. >> scary stuff. now we turn to a developing story in south florida. firefighte...

Call today. he completely ducked it. then you asked him a second time and he said, well, people disagree about how much water there is. that, in essence, demonstrates the nature of the communication problem is. if i'm living in tokyo, the media certainly is carrying the story that the head of the u.s. nuclear regulatory commission has said that things are worse than i'm being told and you're going to read that and think to yourself, what is going on here? it goes to the heart of the credibility problem that they are facing, and we saw it play out right now not 15 seconds ago. >> it's interesti...

Jim, what are you watching most closely, as well? >> just exactly what was just said. i was hopeful when they said they were getting power in there. as soon as they get power in there, they may run into other problems because of the damage from the hydrogen blasts. so i think that's a step in the right direction, but that's no guaranty. but let me back up for a second, anderson. you just had an extraordinary interview with a japanese government spokesman, which essentially was a microcosm of what we're going through right now. you asked him about the fact that the top nuclear official in the u...