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But complex rules and errors by the dwp meant that for decades they were underpaid. the errors date back to 1985, affecting an estimated 134,000 pensioners, including some married women, widows and the over—80s. they are collectively owed more than £1 billion. the national audit office found there were repeated human errors over many years at the department for work and pensions, blamed on complex pension rules and unautomated outdated it systems. most of the people affected were women, not all but most. 90% of those that take this type of state pension lift are women, and unfortunately i'm...

Blamed on complex pension rules and unautomated, outdated it systems. it was a former pensions minister who first revealed the scale of the problem. for decades, the department for work and pensions simply failed. they failed to spot that over 100,000 women were being paid the wrong rate of pension. someone in the department should have been more curious. when errors were found, they should have asked whether something systematic was going on. some women will now be fully repaid, but others, like jan in fife, can only backdate claims for 12 months and that's because of when her husband retired...

Irene has now been paid the £7,000 she was owed, but it was a battle and she's far from alone. these errors relate to married women who had small state pensions. they were eligible to claim 60% of their husbands contributions. but complex rules and errors by the dwp meant that for decades, they were underpaid. the errors date back to 1985, affecting an estimated 134,000 pensioners, including some married women, widows and the over 805. they are collectively owed more than £1 billion. the national audit office found there were repeated human errors over many years at the department for work a...