Detailed text transcripts for TV channel - BBCNEWS - 20210424:09:36:00
For refunds to this day, and a lot of people feel like businesses have put profit over people. so i think it's going to take a long time before people trust businesses again. i hope this will change a lot, but only by putting customers�* money in trust, but governments are also now starting to look at the impact this is has had on consumers. some of us who booked through online travel agents, companies which themselves were left waiting for refunds to be signed off by airlines or accommodation providers, had to wait before they could then pass them back onto us. the influence of these online...