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Did. all right. so neal, you are surprised to hear what they found out at consumer reports? lexus is a top luxury brand with a stellar reputation. yeah, sure. you know, this is just not what toyota needs right now after all the problems they ve had with floor mats and sudden acceleration and even some fatal accidents. this is the kind of publicity they don t need at this time. and it is surprising. lexus is a very highly rated brand and a highly admired brand by many consumers. and this is not the kind of thing you would expect. as john was telling us, neal, this is not every model year. it s the only model year 2010 because it is redesigned. what does it say that lexus goes out there and redesigns a vehicle and there is a fundamental flaw like this? well, it suggests that vehicles are so complex now that they re very much like computers. we accept flaws in computer ....

Consumer Reports , Floor Mats , John Stewart , Neal Boudette , United States , Computer Operating Systems ,