Power firm garners 1,000 consumer authority complaints over missing reimbursements
Power firm garners 1,000 consumer authority complaints over missing reimbursements The authority says it has received more complaints about Fi-Nergy Voima than any other independent electricity company. Kati Atrell has struggled to claw back reimbursements owed to her by Fi-Nergy for months. Image: Kimmo Gustafsson / Yle Finland's consumer authority receives more consumer complaints about electricity firm Fi-Nergy Voima than any other energy company, according to Jukka Kaakkola, leading expert at the Finnish Competition and Consumer Authority (KKV). Last year, the authority received nea...