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I bought a MacBook Pro from Currys PC World but returned it as it was faulty. I was promised a refund within 14 days but am still waiting.

Hammer out is this new financial reform that's going to change everything you touch with regards to consumer contracts. mortgages. credit cards. i mean you name it, it's in here -- except for auto loans, by the way. they are exempt from all this. what's in the bill? a consumer protection agency, you can get a free credit score if you lose a job offer because of your credit history. or if you are denied a loan because of your credit history, you will be able to see your credit score for free. there will be limits on card swipe fees. this is something retailers have been pushing for. when you bu...

Bring down the size of these consumer contracts so people can actually see them, read them, and compare them. >> i think the american people don't really trust that these parties are going to be able to get it together. do you think there is an urgency that they'll do the right thing? >> you know, i think it's a tough question. i think you're right. let's do the good news/bad news. the good news is people get by and large what this agency is about. there is a terrific poll from aarp, it's been about six weeks ago now, asking, should an agency in washington like this be able to -- should it for...

Regulation. and each of which, quite frankly, has failed miserably. so that we started this whole economic crisis one bad mortgage at a time. lousy products sold out there that had way too much risk in them, not only at the household level but then could be aggregated all the way into the market, and ultimately too much risk ends up in our retirement plans and the stock market and everywhere. the idea behind this agency is, look, we're going to cut the stuff out of the other agencies and put it in one agency, slip it down, make it accountable, and make it focused, and the principal focus is to...