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He cares. he cares because nobody knows you guys like mr. sawyer. he's here with you guys all day every day in those units. let me see what he has to say and we'll go from there. okay? stay in here, cool out for a little bit, but don't worry. all right. >> okay. >> what's going on with muniz? >> you're saying he's a level two and he's thinking -- >> he is now for sure. >> unit reports were good. what did you do, demote him or continue him? >> mia and the counselor find a solution for edgar. they compromise and place him on level three. back in his unit, he seems satisfied with the outcome. >> ...

To the englewood community of chicago and here's what he found. >> it's a perfect friday night. the rain stopped. and it's nice and cool out. at first glance, you would never know the neighborhood is one of the most dangerous in chicago. what is the area like? >> crazy. blue lights. you hear the sirens, don't you? that's what you have all day, every day. just whole, this is englewood. >> it is not safe around here no more. not safe in the daytime. damn sure ain't safe in the night. >> reporter: the reputation of englewood makes it tough on business. down on a main drag, the hardware store is c...

>> he cares. he cares. he cares because nobody knows you guys like mr. sawyer. he's here with you guys all day every day in those units. let me see what he has to say and we'll go from there. okay? stay in here, cool out for a little bit, but don't worry. all right. >> you're saying he's a level two and he's thinking -- >> he is now for sure. >> ewe hit -- unit reports were good. what did you do, demote him or continue him? >> mia and the counselor find a solution for edgar. they compromise and place him on level three. back in his unit, he seems satisfied with the outcome. >> you have to beli...

>> he cares. he cares. he cares because nobody knows you guys like mr. sawyer. he's here with you guys all day every day in those units. let me see what he has to say and we'll go from there. okay? stay in here, cool out for a little bit, but don't worry. all right. >> you're saying he's a level two and he's thinking -- >> he is now for sure. >> ewe hit -- unit reports were good. what did you do, demote him or continue him? >> mia and the counselor find a solution for edgar. they compromise and place him on level three. back in his unit, he seems satisfied with the outcome. >> you have to beli...

He said. >> he cares. he cares. he cares because nobody knows you guys like mr. sawyer. he's here with you guys all day every day in those units. let me see what he has to say and we'll go from there. okay? stay in here, cool out for a little bit, but don't worry. all right. >> you're saying he's a level two and he's thinking -- >> he is now for sure. >> unit reports were good. what did you do, demote him or continue him? >> mia and the counselor find a solution for edgar. they compromise and place him on level three. back in his unit, he seems satisfied with the outcome.