Detailed text transcripts for TV channel - MSNBC - 20111212:19:40:00
That did not really take off. obviously you have these three elderly women who feel that they were treated wrongly or are improperly. but are we seeing a large number of people complaining? >> we are. we have a toll free hotline at fliers rights and people call our hotline every day with these same types of complaints and they never make the media because most people are embarrassed and don't want to talk to the media about having their pants pulled down or their catheter bag dislodged or their urinary, you know, bag dislodged which has happened several times that did make the media but there ...
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