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: Monday, December 21, 2020, 10:54 PM IST Power to the people: Centre issues rules ensuring rights of electricity consumers to new connections, refunds and 24x7 supply Representational Image Mumbai: In a significant move, the Union Ministry of Power on Monday has promulgated rules laying down the rights of electricity consumers in the country. Consumers will have the option to apply for new electricity connections and pay bills online. They will get electricity connections in prescribed timeline, which is seven days in metros, 15 days in other cities and 30 days in rural areas and in case of...

Power Minister R K Singh unveils rules to protect electricity consumers The rules provide for penalties for power distribution utilities (discoms) for not maintaining mandated standards of services under the Electricity (Rights of consumers) Rules. PTI December 21, 2020 / 05:36 PM IST Power Minister R K Singh on Monday issued a set of rules to ensure the rights of electricity consumers, asserting that now the consumer is not "powerless". The rules provide for penalties for power distribution utilities (discoms) for not maintaining mandated stand...