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Accident. someone had defeated those files and then run a cleanup program to clear the data base logs. not once, but twice. >> the only two times the cleanup drives were run were the days that he reported her missing and the day her body was found. >> i'll never forget the day he comes to my cube and says, these videos were deleted. this wasn't corrupted. he turns to leave and he looks back and goes oh, i got a bunch of audio files on there, too if you're interested. >> quantify it. what are we talking about? >> thousands of hours of material dating back from 2008 up to 2011. >> the audio reco...

That's just what ford did at first too. >> i basically looked at the video in raw format, which is basically computer language. >> something was recorded there. >> yes. it just wouldn't play. >> eventuallford determined the screwed-up files were no accident. someone had defeated those files and then run a cleanup program to clear the data base logs. not once, but twice. >> the only two times the cleanup drives were run were the days that he reported her missing and the day her body was found. >> i'll never forget the day he comes to my cube and says, these videos were deleted. this wasn't corr...

Police force. >> richter came down and said, hey, do you mind taking a look at this? i start looking for what we call low-hanging fruit. what's easily available. that's when i started digging through and finding the audio files. >> nobody had listened to the audio files before because investigators were so focused on finding video from the night nique disappeared. that's just what ford did at first too. >> i basically looked at the video in raw format, which is basically computer language. >> something was recorded there. >> yes. it just wouldn't play. >> eventually ford determined the screwed...

Police force. >> richter came down and said, hey, do you mind taking a look at this? i start looking for what we call low-hanging fruit. what's easily available. that's when i started digging through and finding the audio files. >> nobody had listened to the audio files before because investigators were so focused on finding video from the night nique disappeared. that's just what ford did at first too. >> i basically looked at the video in raw format, which is basically computer language. >> something was recorded there. >> yes. it just wouldn't play. >> eventually ford determined the screwed...

>> turns out the techie richter needed was just down the hall. corporal chris ford had been an i.t. guy before joining the police force. >> richter came down and said, hey, do you mind taking a look at this? i start looking for what we call low-hanging fruit. what's easily available. that's when i started digging through and finding the audio files. >> nobody had listened to the audio files before because investigators were so focused on finding video from the night nique disappeared. that's just what ford did at first too. >> i basically looked at the video in raw format, which is basically c...