Detailed text transcripts for TV channel - MSNBC - 20180325:11:40:00
So part of the challenge is, how do you go up the brand hierarchy of intelligence and data. but only with machine learning can you get the inside and the epiphany to discover something you would have never been able to do before. that's where the power of machine learning is. the reality is you can have all the different touch points to understand the customer journey and improve the customer experience. this ultimately has to be putting the customer at the center. if you know when they come in every day of the week, the items after leaving, how are we going to improve customer service? how do...