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Morning is understanding exactly how this was possible and exactly what steps were needed to make sure it doesn't happen again. >> and omar jiminez joins us now. what more do you know about this apparent database glitch? >> reporter: yeah, anderson. so, the faa is saying that prevalent preliminary traced the damage to the database file. they're echoing what we've heard from the biden administration to this point that they don't believe this was a cyber attack. as to how we got to this point, a source familiar with faa operations was telling cnn it was yesterday they noticed issues with the com...

It is an outage that was caused by that damaged database file. how unusual is this, do you think, and why were they not any back—ups in place? it is any back-ups in place? it is extremely _ any back-ups in place? it is extremely unusual- any back-ups in place? it is extremely unusual and - any back-ups in place? it is extremely unusual and it i extremely unusual and it suggests there are back—ups but clearly the back—up system either didn't work or wasn't activated. so there are multiple points of failure that need to be investigated and importantly we need the results of those investiga...

There's a thinkorswim® platform for you. still no full explanation for an faa outage today, but officials say they've traced it to a corrupted database file. it knocked out safety bulletins pilots need to know before taking off. when it went down, flights went nowhere. >> like i say, this is a nationwide issue. it's not just a local issue. >> reporter: this is how the day started at airports across the u.s. wednesday. a nationwide ground-stop from the federal aviation administration, the largest since 9/11. the ripple effects of the ground-stop are now affecting thousands of flights. >> we'...

They're going. meantime, in the latest update, federal aviation administration says "preliminary work has traced the outage to a damaged database file. at this time, there is no evidence of a cyber attack. the faa is working diligently to further pinpoint the causes of the issue." the system which updates pilots on issues that could affect their flights went out tuesday night, causing the faa to hold all departures. the nationwide ground stop was lifted shortly after 9:00 a.m. wednesday morning with the damage was already done as a cascade of disruptions left frustrated travelers to deal with ...

Database file at the center of this meltdown in the notams system, the notices to air mission systems that pilots need to get critical information before they take off. they most read the notams. it gives information about the airport they're going to, the airspace along the route. we're learning the damaged data base file caused the system to melt down on tuesday evening. the faa first realized it then. they tried to reboot not only the main system, but the backup on wednesday morning when they thought it would have the least impact on air travel. that ultimately failed, paralyzing airports a...