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The case, doug revisited sandra's old interview, the hours of mostly useless chatter. >> how many times did you listen to that? >> at least ten times. >> and then it jumped out at him. right about here on the tape, sandra is going through slips of paper in her day planner. she looks at one and says -- >> this is my son's friend. >> listen to it again. >> this is my son's friend. >> this is my son's friend. one phrase in hours of material, but it got dove's mind racing. if the bartender was right that the killers were friends of sandra's son, could that slip of paper hold the key to the case? d...

So, with that new perspective on the case, doug revisited sandra's interview, hours of mostly useless chatter. >> how many times did you listen to that interview? >> at least ten times. >> and then it jumped out at him, right about here on the tape. sandra is going through slips of paper in her day planner. she looks at one and says. listen to it again. >> this is my son's friend. >> this is my son's friend. one phrase in hours of material, but it got doug's mind racing. if the bartender was right about sandra, could that be the key? he tore through bags of evidence, and there it was, the day ...

Investigator outside, and i said put a call in now to the phone, and i heard him answer the phone. i was able to say, that's his phone, he talks on it. we put the phone in his hand. >> but as they continued to sift through trash week after week, they found something more important than the phone bill. something quite unexpected. this day planner. >> from the years '96, '97, and 1998. >> what are the chances six years later, here's the day planner for 1998, the day jack was murdered. crucial evidence tossed in the garbage. >> a treasure we did not expect to find, but what that did was connect a...

>> but there was yet again a problem. the phone was in someone else's name. to get the wiretap schrauben had to be the primary user. so how would he prove that? >> we had to literally follow him around until we saw him on the telephone. we later took it further. i went into the target store he was working at. i noticed he was stocking shelves in a certain section of the store so i randomly picked up items to look like i was interested in them. then i called one of my other investigators outside and i said, put a call in now to the phone. i heard him answer the phone. i was able to say, that's ...

Useless chatter. how many times did you listen to the interview. >> at least ten times. >> then it jumped out. right about here she was going through her day planner. she looked at one and said -- >> my son's friend. >> this is my son's friend. one comment that got doug's mind racing. if the bar tendser was right, could that slip of paper hold the key? doug tore through bags of evidence. there it was, the day planner seized five years earlier just after the murder. >> i went through the planner for a day or more. went through every piece of paper, every notation, everything put into place in t...