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Reseller News Join Reseller News Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.Sign up now Voyager Internet looks to agile for an improved VoIP customer experience ISP has struggled to deliver a great customer experience for users of its VoIP product. Alf Wallis (Voyager Internet) Credit: Supplied ISP Voyager Internet is aiming to deliver significant service improvements for customers of its flagship business VoIP solution, Voyager Voice. Customer research including surveys of business customers and wholesale...

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Monday, 3 May 2021, 10:47 am Voyager Internet has announced an initiative to create significant improvements in the customer experience of their flagship business VoIP solution, Voyager Voice. In reflection of the company’s Agile structure and practices, Voyager has established a Customer Experience Squad for Voyager Voice. Comprising specialist, hand-selected staff across all departments, the Squad’s sole mission is to create and maintain a smooth, seamless, pleasant experience for Voyager Voice customers. The establishment of the Squad is a response to extensive customer research in wh...

Press Release – Voyager Internet Voyager Internet , a Premium provider of Broadband, Voice, Domain Name, and Cloud solutions, has today announced enhancements to its Executive team structure. Voyager won the “Deloitte Fast 50” as New Zealands fastest growing company in … Voyager Internet, a Premium provider of Broadband, Voice, Domain Name, and Cloud solutions, has today announced enhancements to its Executive team structure. Voyager won the “Deloitte Fast 50” as New Zealand’s fastest growing company in 2014, and these changes have been implemented as a result of continued rapi...

Central Auckland residents not put off but concerned by recent gun violence By Adam Jacobson Despite another incident at a central Auckland bar involving a gun - the third within a month - a residents' group say people are not dissuaded about going out in the CBD. Auckland City Centre Residents' Group (CCRG) deputy chairperson Adam Parkinson said the spate of gun-related incidents was not particularly worrying, there were ongoing concerns around general gun violence and the "perceptions of safety" on streets in the city centre. "People are starting to feel like there is a random quality to [t...