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The Developer Strap for Apple Vision Pro is an optional accessory that provides a USB-C connection between Apple Vision Pro and Mac and…
Users claim that Apple Support told them their only options were to mail the headset in or take it back to the store.
According to Bloomberg, the company has been telling buyers that the only way to reset their codes is to go to an Apple Store or to mail their mixed reality headset to AppleCare customer support.
Only Apple can reset your Vision Pro passcode if you forget it
Users in Apple’s official community forums state they were told by Apple Support that the only option available was to take the device back.