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New York Attorney General James Opens Investigation Into AT&T Outage

By Will Feuer New York Attorney General Letitia James said she is investigating the recent cell service outage that hit thousands of AT&T customers last...

White-house , District-of-columbia , United-states , New-york , Americans , Letitia-james , York-attorney-general-letitia-james , New-yorkers , Will-feuer , Article-normal , Telecommunication-services , Wireless-telecommunications-services

Wildfires sweeping across Texas Panhandle force shutdown of nuclear weapons facility

Republican Gov. Greg Abbott issued a disaster declaration for 60 counties as the largest blaze, the Smokehouse Creek Fire, burned nearly 400 square miles...

Hutchinson-county , Texas , United-states , Miami , Florida , Amarillo , Skellytown , Nebraska , Hemphill-county , Dallas , Canada , Pampa

AT&T users call $5 outage credit 'a joke.' Legally, they're not owed anything.

There are no rules requiring cellphone carriers to reimburse customers for outages, one consumer advocate told MarketWatch.

Poland , Teresa-murray , Jeremy-elanaya , John-stankey , Us-public-interest-research-group , Interest-research , Big-mac , Article-normal , Att , Service , Outtage

FAA panel finds 'disconnect' on safety at Boeing, as workers fear retaliation

When it comes to safety culture at Boeing, there is a “disconnect” between senior management and workers, and employees responsible for checking the...

Alaska , United-states , David-calhoun , Ed-pierson , Boeing , Alaska-airlines , Aviation-administration , Federal-aviation , Article-normal , Aerospace-products-parts , Civil-aircraft , Satellites

AT&T to credit $5 to many customers who were affected by service outage

AT&T Inc.’s chief executive apologized on Sunday for an hours-long nationwide service outage that affected many of its wireless customers last week, and...

John-stankey , T-inc , Article-normal , Telecommunications , Wireless-telecommunications-services , Marketing , Corporate-industrial-news , Customer-relationship-management , Markets-marketing , Products-services , Product-service-disruptions

AT&T Customers Hit by Outage to Be Offered $5 Credit

AT&T will offer customers impacted by a spate of service outages last week a $5 credit as compensation.

Jack-denton , John-stankey , Tim-boyle-getty , Getty-images , Article-normal , Telecommunication-services , Wireless-telecommunications-services , Marketing , Corporate-industrial-news , Customer-relationship-management , Markets-marketing

AT&T Customers: What to Know About Your $5 Refund Credit for Outage

AT&T will offer customers impacted by a spate of service outages last week a $5 credit as compensation.

Jack-denton , Tim-boyle-getty , John-stankey , Verizon-communications , T-network , Getty-images , Mobile-world-conference , Chris-sambar , Wall-street , Article-normal , Telecommunication-services

The AT&T outage showed why it's smart to have both a cellphone and a landline

Only 25% of adults currently have both types of phones.

Oregon , United-states , Mike-landberg , Communications-commission , Association-of-belltel-retirees , Lindsay-woods , Wall-street-journal , Federal-communications , Internet-protocol , Tommy-steed , Rob-wheat , Overland-park

AT&T to credit some customers who were affected by service outage, CEO says

AT&T Inc.’s chief executive apologized on Sunday for an hours-long nationwide service outage that affected many of its wireless customers last week, and...

John-stankey , T-inc , Article-normal , Telecommunications , Wireless-telecommunications-services , Marketing , Corporate-industrial-news , Customer-relationship-management , Markets-marketing , Products-services , Product-service-disruptions

Fire sweeps through two apartment buildings in Valencia Spain, with 4 dead, 20 missing

Firefighters rushed to the scene on the outskirts of the city center as flames burst from windows of the 14-story residential building where the blaze...

Valencia , Carabobo , Venezuela , Spain , Spanish , Jorge-su , Military-emergency-unit , Article-normal , Building-construction , Residential-building-construction , Construction