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We got people drinking from epa sites. we still don't have all the distribution points up. i'm not going to argue with the president. he's got to deal with that with the person he's seeing, the mayor, in the morning. i don't think the people of puerto rico would grade it as a 10. maybe a 10 on a scale of a different height scale, but this is not right. we can do better, and i think the president's intentions are good, but his cabinet hazlet him down. his cabinet has not come to him and said, hey, we need to scale this up. his cabinet has not decisively engaged and the congress and the senate o...

And running they didn't necessarily have the medicines and it is difficult for people who are volunteering in some cases to get to the distribution points. has any of that been worked out? >> reporter: it's a hodgepodge in a way. it is being worked out. i think not as coordinated as people would like. not as reliable. lack of coordination to some degree is not that surprising. it's really a bad storm to make things really difficult in terms of communication and transport. what happens in a hospital let's say you are told you get six hours worth of power, that's good to have the hospital functi...

Distribute them. >> and the distribution points, in some areas i've heard reports that there's centers set up, people come but then are told there's nothing here, come back in a couple days. >> there's two components. those centers do have resources, but we are also cog zant that it's hard. we're doing special missions so all the municipalities. some of the hard to reach municipalities we've gone five or six times. we need to do better, but as we get those boots on the ground, i am sure and confident in the team with the federal government, with state governments that are also sending supplies...

Distribute it. is that improving? >> yes, actually i took a position today where we informed all of those store owners to even get food supplies out and distribute them or we were going to buy them as governor and distribute them. so tomorrow we should be seeing a lot of those stores getting their goods or the government will just take them, buy them of course and distribute them where the needs are. >> and the distribution points, because i heard obviously a place like san juan, it's easier for people. out in some areas i heard reports that there are distribution centers set up. people come f...

To get into specific number, but the bottom line is once they come into the ports or the airports or the water way ports, we have 11 regions where we've set up mass points of distribution points. so the problem has been getting it down to the last mile. >> perhaps nothing better illustrates this chasm how this relief effort is being felt and applauded by the trump administration in washington d.c. and how it's felt or not felt in puerto rico. then the response of the mayor of san juan this morning on cnn to the comments of elaine the duke, acting director of homeland security, that this is, qu...