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And then thought about the expense the sender went to. i don't want to bore you with the details or embarrass you with the name of the company here, just suffice to say, the company, a bunch of idiots and they are idiots with huge services and they are then for their service issues. but, spending god knows what to apologize for the issues, whatever you want to call it confirms that my view on apologies, you do not say themes mean them, do know say you regret the service. improve it. do not just apologize, give them their money back or do better. don't just promise better things it come, give t...

Unfair. >> bob: ben, you need some help on the p.r., if that the best answer, that doesn't cut it. i'm going to ask you. >> i think this guy, he has principles. it doesn't necessarily mean he has good p.r. sense because they have had a week worth of terrible p.r. and for $197 and we would never have talked about it three case daisz in row. but the principle of it is the case. where do you draw the line? yesterday one of the things we were talking about chinese does dent. where does it stop? there is a line here and you are not allowed to cross it. [ laughter ] i think he should debt con factss...

It's 640 million. no? >> i'd rather just be part of the winning group. >> a pleasure. enjoy your weekend and thank you, shane. >> thanks for having me. from the mega millions to the mega panel, we'll talk babot the new way governments are looking to measure the health and happiness of nations. some admitting the gdp simply doesn't cut it. plus, hook it up. not like that. we're diving into how your community could last 25,000 smackaroos with a good fishing spot. and -- what i can't fathom is how someone can drink ice cold beer in freezing weather. >> cliff. explanation, please. >> how do ...

Steve, the rising cost of health care is a real issue no matter what political party you're a part of. i was thinking this morning if health care costs is really the issue, do any plans address the fact that health care costs are going up? say your child breaks an arm today, that it is not going to be such an exorbitant fee in 10 years no one will be able to afford it? that seems to be more of the path we're on. does any side address that core issue about rising health care costs? >> one thing that surely will make the rising health care cost problem worse, you're right, this is a big problem ...

>> i left that at home, sir, i'm sorry. >> i would like to see some i.d. it turned out later he was neither a teacher or a bus driver. in fact, he was unemployed and had been for some time. what kind of conduct is this for a high school teacher? >> sir, i've never done this before. >> you're going to tell me you've never done this before? >> no, sir. >> so you just woke up this morning and said, i'm going to get involved in an internet conversation with a 14-year-old boy, i'm going to go to his house, strip naked, and walk in with a 12-pack of beer. this was just something you thunk up today? ...