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Down. >> we started looking for video cameras because video cameras were becoming more and more prevalent in >> two surveillance cameras at the complex revealed evidence that would become critical to the case. >> what does the video show? >> it shows someone pulling into a parking spot very visible in the guest parking spot by the pool, backing out, correctly parking the car. sat in the car for 32 seconds. walked out. >> the video recorded the car arriving at 12:00 noon on tuesday the 24th, the day jennifer disappeared. >> when we see in the surveillance footage that we have, you basically are...

Thing that i regret that i wasn't able to help somebody with. drew and joyce and logan deserve to get answers in this case, and i regret not being able to give it to them. >> we honestly no longer care why, who, when and where. we don't care. we simply want jennifer back and honestly, i seem horrible, i don't care if you give me that much of her. i want to know and we want to know where our daughter is, period. period. we simply want our daughter, whether she's with us anymore or not. >> jennifer's case does remain active, and police are still investigating. if anyone has any information pleas...

Over the course of eight years there have been four detectives that were assigned the case. >> the fbi did take a look at it. panels have been done. three times they've brought in investigators who have never seen the case file, who have never been through the evidence, and they put them in a room and they're locked there for hours. >> over the eight years, i would say that hundreds of detectives have looked at jennifer's case. >> let me ask you a question. is there any chance she just walked off? >> no. >> i mean, i -- >> and i know you -- yeah. >> the honest -- the absolute honest to the cor...

I've had this in my desk drawer, at the top of my desk drawer. every time i open my desk drawer to get a pen or a note pad or whatever, i see jen's face. >> we're dealing with a missing persons case. a missing persons case doesn't go cold. we're going to continue to investigate every lead that we get no matter how small. >> what's the most significant recent clue for you? anything at all? >> we did just have a search this past weekend. tips were coming in that certain parts of orlando, on i drive a truck was seen with two men and a young lady going off-road into a 300-acre wood. >> sections of...

Like joyce and drew and logan you can't help but be close to them because you're trying to find their daughter. >> it's hard. this is the first time i've been here in seven years, i think. so it's a little strange, but this is -- this is where jennifer called home. >> i'm reminded every time i walk through the lobby of this building that jennifer's still out there. jennifer's picture is in the lobby. i see her flyers. >> captain rich ring is no longer assigned to investigating jennifer's disappearance. but the case remains open, with new investigators at orlando police department. >> it is in ...