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Disappeared. >> it is a boeing 777 wide body jet. >> with all affected passengers and crew and family members. >> reporter: but malaysia airlines didn't tell families flight 370 was missing until after it was supposed to have arrived in beijing, many hours after it vanished. and there was the disastrous text message sent from malaysia airlines to family members saying none of those on board survived. malaysia air ceo defended the move saying it was the best way to tell those it could not reach by phone or in person but it led to some demanding his resignation. >> they're different men with dif...

Arrive in beijing, many hours after it vanished. and there was the disastrous text message sent from lails airlines to family members saying none of those on board survived. malaysia air ceo defended the move saying it was the best way to tell those it could not reach by phone or in person, but it led to some demanding his resignation. >> they're different men with different strategies, but it doesn't mean one's better than the other when it comes to running an airline. whether you have tony coming out in front, leading, a.j. was much more behind. he was much more the government's leading the ...

Every 2,000 flights. there are 40,000 flights in the united states every single day. that doesn't mean one in 2,000 has oil mist coming onto the cabin. >> it's scary though, as a passenger you're basically stuck. you can't do anything. what about the airlines themselves? >> certainly what they can do is have monitors on board the aircraft and have monitors that tell the pilot when carbon monoxide levels are rising so he knows when to bring that plane down. so they can do a better job at least of monitoring the air on board the planes. >> allen will have the second part of this investigation in...