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Of letting it go. i think she feels that when she lets it go, she loses a little bit of control over the item. she doesn't realize the control she has to let it go is much greater. >> for years, the hoarding strains jessica's relationship with her mother, but more recently, the two commit to tackling the problem together without professional help. >> it was you have an issue and you need help. no, i don't. i'm perfectly fine. no, you really do have a problem. and you really do need help. when she got there and admitted it, it was a huge giant step. bret of relief. okay, she understands there's...

Them in. she just keeps them if they show up. >> jessica finds the mess and unsanitary conditions so intolerable, she seeks refuge in an isolated bedroom in their home. >> it's at the far end of the house. i've separated myself off from the house with a heavy duty shower curtain and baby gate to keep the barrier between myself and the rest of the house. i keep everything in my room now, all my personal belongings because if i leave them out they'll get destroyed and destroyed very quickly. either stuff will get put on top of it and it will get crushed. her pets might get hold of it or destroy ...

>> the debris in this case was a lot of trash, but also a lot of computer parts. he loved tinkering on computers and taking them apart. >> just like everything. lunch containers, soda bottles, you name it. everything you can buy at the grocery store, you bring it home and it was all there. >> a lot of paperwork. people have a huge problem with what to do with paper. >> the crew begins carefully sifting through the debris room by room. >> we don't take the snow shovels and just haul the stuff into a trash can. we actually go through everything. we're going through those papers looking for stock...

Executive living in an apartment filled with garbage, clothes and computers. fearing eviction, he calls in the experts. the disaster masters. >> he felt that the landlord was about to create an action and eviction. he felt the pressure. >> 2005. they head out to survey the scene. >> he welcomed us in and really said the magic words that fix it people love to hear, like ron and myself, which is will you please help me? please help me. >> and what they find shocks even a team of experienced professionals. >> this place was one word -- abysmal. you had to push the door open with your shoulder to ...

They went back. >> i'm not sure i would have made as much progress as i have. i think it would have been much easier to side step it and find something else that was less distasteful to do and not as difficult. this is very difficult process. so if it were just me by myself, there wouldn't be as much progress. >> despite her mother's recent efforts to change her life, the hoarding has also had an effect on jessica. >> i started seeing reactions in myself that i couldn't understand. i was constantly throwing things of my own away and purging my own belongings. stuff i probably would have liked ...