Detailed text transcripts for TV channel - MSNBC - 20180817:05:34:00
♪oh, it must be love ♪oh, something's got a hold on me right now, child♪ ♪oh, it must be love ♪let me tell you now, oh it must be love♪ the first thing that was important for me to change was the culture of the company. and i think that had to shift to responsible growth. second thing i wanted to change was the leadership of the company. and the third was for us to start listening. listening to our riders. listening to our driver partners. i think listening is ultimately going to make us a better company.