Detailed text transcripts for TV channel - MSNBC - 20170701:11:48:00
Really underestimate the skill sets of the franchisees coming in have and, therefore, what we need to provide in terms of training. so, for example, you know, we had really robust training programs for our franchisees in terms of operations, sales, and clinical. multiple weeks. we realize most of our franchisees have never looked at a profit .loss statement. they don't have financial skills. so we had the to build that in and teach our franchisees that critical component. >> so you need to really put money, a lot of money aside for training. that is it. >> absolutely. that's really our only in...