Detailed text transcripts for TV channel - CNN - 20171228:07:43:00
She too says the flight crew did not move her away from her harasser. instead, the airline made an offer. >> he gave me four $100 gift certificates for travel on upcoming united flight. and he refused to let me talk to a manager. >> reporter: shortly after a news article about her ordeal was published, united management called to, in their words, to check on her. >> this message is for miss jennifer, calling from united airlines executive offices. i can't imagine what you went through on the flight. >> at thousands of feet in the air, you can't remove the problem, or call for help. >> reporter...