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Should zuckerberg wstep aside? >> that's not the plan. >> reporter: would anything change that? >> i mean, eventually over time. i'm not going to be doing this forever. >> i don't know if he means that. having spent months on the documentary and years focused on facebook what are the big challenges going forward? >> bursting their own filter bubble a little bit. you talk about the disconnect with top leadership. facebook for so long had this silicon valley attitude of we know what's best, trust us. this was arrogance that led to innovation throughout the years. it's also been a hubris that's c...

>> talking about the information ecosystem, and it does bring us right back to the way we started this hour, to the sense there are two americas living two different world. facebook and other sites contribute to that sense, by reinforcing people's echo chambers, reinforcing that filter bubble so it becomes a filter prison where you're only seeing stories you already agree with. by the way, that's a problem for youtube as well. i'm curious to see when the democrats take the house in january whether we'll see bipartisan calls in oversight on this issue. on a more hopeful note, i interviewed dave...

Bubble, if you want to call it that there, but the mindset there. is there a realization that not just superficial changes are necessary, but that facebook feels it has a responsibility to make more substantive changes? >> you walk in and there are these signs on the wall with the mantras of do the right thing and have inspiring quotes. and then you have the outside view of this unintended consequences where we have seen a lot of really negative things happening. i think the facebook mentality, i think there is a bit of a filter bubble. the facebook mentality is they are on top of the issueess...

Right have to be available to their constituents and available to the american people or you're going to get this kind of reaction. you're going to get this kind of ramping up. they're going to chase people into restaurants if they can't talk to them in the halls of congress. they're going to chase people into restaurants if they can't get them to answer a question. ask a republican when the last time they did a town hall meeting was in the last year and a half, two years. they don't do it anymore. so you get frustration that grows and grows, in part because these guys live in a very safe litt...

Somebody's chest or putting -- or pushing somebody around or engaging in any kind of violent action that's a bright red line. but i will say this. the average member of congress or the u.s. senate has a very comfortable life. they live in a bubble. they're shielded from most interactions with the public. they don't read the e-mails coming in. they don't listen to the phone messages coming in. they don't look at the facebook page themselves. they're given a filter bubble to live in. they live in a very comfortable world. and a lot of the times the aggression and the anxiety and the fury that ha...