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She was going to show a house near her home. the potential buyers were offering cash. >> she really didn't want to go, she was tired. she wanted to get a fast close. if it's a fast close, you can get a closing quicker. >> beverly led left the office and headed off to show the property to a young couple. she told her husband she'd be home for dinner. but you didn't hear from her? >> no. >> carl started to worry. beverly had given her the address so he decided to take a ride over. >> if she was over there, her car would be there. i went over and didn't see her car. >> so this is panic time for y...

>> her family, her office family came together and we had realtors from all over the state helping us. and by that afternoon, we had the search set up and everybody had an assignment. >> many realtors felt this was personal. one of their own while out doing her job had gone missing. and agents were already on alert. in recent years there had been a rise in crimes against real estate brokers across the country, brutal assaults and even murder. >> how often did you talk about safety? >> i mean, we always talked about it but a lot of times if someone called us and asked us to go show a house, out...

The property where mom told him she was going and her car was there but she wasn't. >> carl jr. figured there must be an explanation, as did beverly's friendta and brenda. being real estate agent themselves, she thought maybe she had gone with the potential buyers to show them other houses. >> we went to the two vacant houses that were her listings and went and checked the locked boxes to see if anyone had read them and nobody had opened them. >> beverly's friend couldn't sleep so she checked her phone. >> there's an e-mail from brenda and i can still see the words that said "it is with a very...

>> did you call the police? >> yes. >> that call set off a frantic search for beverly carter. where was she? coming up, what happened to beverly? >> all of a sudden, beverly texted me. >> and all of a sudden our phone started lighting up. she said, i'm sorry, my phone was dead. >> i still can't feel the same pain. >> when "dateline extra" continues. robitussin cf max. nothing lasts longer and treats more symptoms for your cough, cold and flu. (elevator bell ringing) robitussin cf max severe. because it's never just a cough.

No, i'm sorry, but she wasn't. >> we had worked so hard, i mean, to find her. we just really tried to do right and it wasn't enough. >> i know she pleaded. i know she pleaded for her life and to come back to us and for her grand babies. and i just have to know they got there comforting her. >> aaron louis was charged with murder and kidnapping and his wife, crystal lowrie, charged as his accomplice. they pleaded not guilty. but his words to reporter shannon miller outside the sheriff's office didn't sound like those of an innocent man. >> why beverly? why beverly? >> she was a rich broker. >> ...