Detailed text transcripts for TV channel - MSNBC - 20120130:08:43:00
>> we know that we can help those people. >> ron and i are both project managers. we go in and help people that are living in unsafe and unhappy and unhealthy conditions. >> but according to ron, disaster masters services are only available to those who make the call themselves, to take their own first step toward recovery from excessive hoarding. >> the first question i ask them is are you calling for yourself or somebody else. 70% of the phone calls i get are third parties trying to fix somebody. those people i say, sorry, can't help you. i can't help somebody that's not interested in helpin...
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