Detailed text transcripts for TV channel - MSNBC - 20120317:04:14:00
>> everybody has to eat first bu whatever they left over, they pass out extras. >> when i first started this is not the way it now. >> this officer has been working in the psychiatric unit since 1988. >> basically like the forgotten floor. this is 100 times better than it was in the 80s. always communicating with the inmates here. we have to always watch them, we see all sort of things happening. we're the eyes and ears of the medical staff. we report to the doctor, the nurses. basically we are the front line dealing with the inmates. >> have a seat right there. >> but there remains an element...