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Dense to very dense fog and cold day to severe cold day conditions are likely to continue to prevail over North for the next 2 days (Jan 21) and then decrease in intensity.
A staggering 9 out of 10 passengers believe the government should mandate airlines to pay penalties ranging from 25-50% of the ticket value in cases of cancellations or reschedules due to low load factors or other internal reasons.
Large-scale train delays have been reported from various parts of fog-hit north India. As many as 18 trains were reportedly running late as of Thursday morning. Flights were badly affected too, with several delays and cancellations.
Air India: A retired public sector bank manager and his three family members fought against Air India for the airline's deficient service which caused them to miss their connecting flight and allegedly led them stranded in Kolkata Airport for about 15 hours. All the four passengers were travelling from ​Thiruvananthapuram, Kerala to Dibrugarh, Assam in December 2003.
Scindia underscored the inconvenience faced by passengers and the compromised security at various locations.