GoFirst Cancels Flights, Offers Credit Notes Instead of Refunds to Passengers
With credit notes in hand, passengers are left with limited options for redeeming their compensation
Source: news18.com
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With credit notes in hand, passengers are left with limited options for redeeming their compensation
The airline is being "really generous" with refunds after its December meltdown, CEO Bob Jordan said. Making good with customers has cost it around $800 million so far.
Delta Air Lines CEO Ed Bastian added that 20% of these refunds were made in 2022, which has been a particularly tumultuous year for air travel.
Airline customers flying to, from, or within the US may finally get compensation for flight delays, which is already a passenger right in the EU.