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We can have the latest technology, we can have the newest buildings, we can have the most secure buildings, but it's really the staff that makes the system work. >> you spoke to the floor supervisor? >> yes. >> what did they tell you? >> communication is the key to anything, especially here in this facility, because that way i know what's going on at all times inside the cell. if you're not out there, not talking to them, if you don't know what's going on, anything can happen, anything. up next -- >> willie? >> willie, you want to talk to the doctor? >> the challenges of confining the mental...

None whatsoever. because they're not in here for singing too loud in church. >> you really want to protect your staff. that's what our lifeblood is, is the officers. we can have the latest technology, we can have the newest buildings, we can have the most secure buildings, but it's really the staff that makes the system work. >> you spoke to the floor supervisor? >> yes. >> what did they tell you? >> communication is the key to anything, especially here in this facility, because that way i know what's going on at all times inside the cell. if you're not out there, not talking to them, if you d...

None whatsoever. because they're not in here for singing too loud in church. >> you really want to protect your staff. that's what our lifeblood is, is the officers. we can have the latest technology, we can have the newest buildings, we can have the most secure buildings, but it's really the staff that makes the system work. >> you spoke to the floor supervisor? >> yes. >> what did they tell you? >> communication is the key to anything, especially here in this facility, because that way i know what's going on at all times inside the cell. if you're not out there, not talking to them, if you d...

That's what our lifeblood is, is the officers. we can have the latest technology, we can have the newest buildings, we can have the most secure buildings, but it's really the staff that makes the system work. >> you spoke to the floor supervisor? >> yes. >> what did they tell you? >> communication is the key to anything, especially here in this facility, because that way i know what's going on at all times inside the cell. if you're not out there, not talking to them, if you don't know what's going on, anything can happen, anything. up next -- >> willie? >> willie, you want to talk to the do...

The officers. we can have the latest technology, we can have the newest buildings, we can have the most secure buildings, but it's really the staff that makes the system work. >> you spoke to the floor supervisor? >> yes. >> what did they tell you? >> communication is the key to anything, especially here in this facility, because that way i know what's going on at all times inside the cell. if you're not out there, not talking to them, if you don't know what's going on, anything can happen, anything. up next -- >> willie? >> willie, you want to talk to the doctor? >> the challenges of confin...