Detailed text transcripts for TV channel - MSNBC - 20130507:03:30:00
These practices. there is this settlement. and part of the settlement is you can't do this anymore. how did you guys come to decide they were in violation of the settlement? >> well, the servicing settlement has -- provides for relief for homeowners, but also has 304 specific rules the banks have agreed to follow. so in new york, we invested in a network of housing counselors and legal service providers because when i took office, half of the families being foreclosed on were going through the foreclosure process without speaking to a lawyer once. we decided to change that. as a result, we got...