Live Breaking News & Updates on Frontline employees

Stay informed with the latest breaking news from Frontline employees on our comprehensive webpage. Get up-to-the-minute updates on local events, politics, business, entertainment, and more. Our dedicated team of journalists delivers timely and reliable news, ensuring you're always in the know. Discover firsthand accounts, expert analysis, and exclusive interviews, all in one convenient destination. Don't miss a beat — visit our webpage for real-time breaking news in Frontline employees and stay connected to the pulse of your community

Great Bendâ€™s finest customer service award winners

By COLE REIFGreat Bend PostThe Be Our Guest Academy was launched in J

Christina-hayes , Stefanie-herter , Monica-villalobos-medrano , Great-bend-city-council , Great-bend-convention , Visitors-bureau , Jefferson-elementary-school , Be-our-guest-academy , Great-bend , Bend-convention , Visitors-bureau-director-christina-hayes , Frontline-employees

Employers Should Invest More in Frontline Employees, According to New Survey

Employers Should Invest More in Frontline Employees, According to New Survey
tmcnet.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from tmcnet.com Daily Mail and Mail on Sunday newspapers.

France , Estonia , Poland , Texas , United-states , Spain , Finland , Denmark , United-kingdom , Oslo , Norway , James-micklethwait

Exceptional Service: Your Ultimate Marketing Strategy

In a world where competition is fierce and customer expectations are higher than ever, exceptional service can be the key differentiator that sets your business apart. When customers feel valued and cared for, they become not just satisfied patrons, but enthusiastic advocates for your brand. This article explores how exceptional service can become a powerful […]

Impact-of-exceptional-service-photo , Impact-of-exceptional-service-on-business-success , Exceptional-service , Your-team , Examples-of-measuring-exceptional-service , Starbucks , Understanding-exceptional-service , Automation-in-personalized-service , Personalized-service , How-southwest-airlines-soared-high , Solutions-for-providing-exceptional-service

The 10 Best Examples Of Proactive Customer Feedback

Instead of waiting for customers to come to them, leading companies actively seek out customer feedback and use it to improve their experience.

Brooks-brothers , Microsoft , Starbucks , Life-events , Empowers-frontline-agents , Collect-data , Create-feedback-loops , Frontline-employees , Maid-involves-customers , Brand-updates , Seeks-out-feedback

Mother, daughter racially profiled on flight to Denver, lawsuit alleges

When Denver7 last checked in with Mary MacCarthy and her daughter nearly two years ago, they were still reeling from what happened after a Southwest Airlines flight to Denver.

Denver , Colorado , United-states , Mary-maccarthy , Denver-police-department , Southwest-airlines , Denver-police , Southwest-airline , San-jose , One-report , Human-trafficking , Frontline-employees

Hannity

hundreds and hundreds of workers from their corporate and marketing teams. this is the very thing that i feared and the reason i set i hope it doesn't go on long because some idiot in management made a dumb decision. we now have innocent hardworking people getting hurt because of incompetent dumb management. as sales have failed nearly 30% compared to 2022 emma as the boycott continues, following that will extend partnering with transgender activist dylan mulvaney, now anheuser-busch did respond to our request on a comment on the layoffs saying that less than 2% of its workforce was affected. it had no impact on frontline employees including drivers, warehouse staff, and more. we have an update also tonight on jason aldean's song "try that in a small town back in the headlines after the music video was, we learned, had to be edited to remove footage of a

Thing , Workers , Management , Doesn-t-go-on , Teams , Hundreds , Marketing , Reason , Decision , Idiot , People , Sales

Hannity

of workers from their corporate and marketing teams. >> this is the verrate and y thing that i feared. and the reason i said i hope it doesn't t go on long becausemade some idiot management made a dumb decisio an. we now we now have innocent, hardworking people getting hurt because of incompetent, dumb management. now, as sales have fell nearly 30% compared to 2022, and as the boycott continues, well, following the company't s woke stunt, partnering with transgender activist dylan mulvaney. now, anheuser-busch did respond to a request for comment on the layoffs, saying less than 2% of its workforcts ect o was affected. it had no impact on frontline employees, including drivers, warehouse staff and more. we have an update also tonighttt on jason aldean song try that in a small town is back in. the headlines after the music video we learned had to be edited to remove footage of a a blm riot. >> now that a controversy,

Thing , Reason , Workers , Teams , Marketing , Verrate , Decisio , Idiot-management , Doesn-t-go-on-long-becausemade , People , Sales , Boycott

The Cost of Faking a Smile

Perhaps surprisingly, the smiles that greet you upon arrival at a hotel might not be genuine. A positive, welcoming demeanour is part of the job description for housekeeping, front desk, and restaurant workers, whose smiles, moods, and emotions are distinguishing features of the hospitality sector. But when frontline employees have to fake it, what strategies do they use? Eye-opening new work from researchers Dr Deniz Kucukusta and Ms Yoo Jin Lim of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University has revealed more about the emotional labour strategies adopted by frontline workers to counter the emotional dissonance experienced when their expressed and felt emotions do not match. Their novel findings show that suppressing or hiding internal feelings can be detrimental to employees and reduce their intention to remain their role, which has clear managerial and practical implications.

Hong-kong , China , Yoo-jin , Deniz-kucukusta , Hong-kong-polytechnic-university , Journal-of-china-tourism-research , Tourism-management , Baby-boomers , Emotional-labor , Frontline-employees , Generational-differences , China-tourism-research

CBS Evening News With Norah ODonnell

>> we were not able to get to memphis for christmas. we were stuck at a hotel. on the phone with family members, you know, crying. >> reporter: faced with long hold times and it crashed staff, the seattle couple was among 2 million passengers impacted by a widspread southwest airlines disruption at the end of december. >> let me be clear. we messed up. >> reporter: chief operating officer andrew watterson told the senate commerce committee the issue was called caused by a cascade of problems, starting wa severe winter storm that impacted hubs in chicago, overwhelming its crew scheduling system and operating and ultimately forced the airline to cancel nearly 17,000 flights. >> can you guarantee that this won't happen again? >> we will do everything we can to make sure it doesn't happen again. we will not spare any expense. >> reporter: but the head of southwest pilots union said it is warning the airlines when ignored. >> management did not listen to its pilots and a lot of frontline employees saw this

Reporter , Staff , Times , Hotel , Phone , Family-members , Seattle , Memphis , Andrew-watterson , Southwest-airlines , Senate-commerce-committee-the-issue , Disruption

Symone

something at stake here with a southwest redeeming itself. and leadership redeeming itself. i think that the passengers that fly our airline are the best in the air and we absolutely have a unique brand that we offer and our passengers have grown to love us for our spirit and for our employees, especially our flight attendants, because -- that said, i think that the best thing that we can do is fixed our technology, modernize our processes, get our systems together, and respect to the frontline employees who bring the passengers back again and again. i know that we will be able to do that. we just need to make sure that it is everyone's intention to lock arms and fix this for our passengers as well as our employees. >> you talk about, something for the frontline employees. what would you like to see specifically happen for employees from the companies perspective?

Something , Passengers , Leadership , Airline , Southwest , Stake , Best , Air , Brand , Thing , Employees , U-s-