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Should make it more accurate. the recall would cost $1.5 billion. it would be nearly impossible monetarily and logistically. this is as much a tech segment as it is a customer service and pr segment. he has to give us an answer about how he will make these users happy. here's hearing from "consumer reports" putting on a $30 bumper is the solution to fixing the antenna. we haven't seen anything yet saying they will give people a bumper but for apple this would be a quick-fix solution and band-aid on a much bigger problem. >> you said he talked about a new patch should be more being a are the. s...

Sarcastically recommended duct tape to put over that small piece on the left-hand bottom to help soflve the problem. but they are claiming it is a hardware, not a software glitch. apple said it was a software glitch that gave the two bars higher than was actually the case in terms of reception. they say, tho, thknow no, they a room. they say it is a hardware issue prompting some questions about whether apple will recall the new model. >> pretty interesting to see how apple handles it. talk about a tall order, listen to this. an effort to go green. the empire state build something going to re...

The companion of that video from consumer reports reads, qutd our findings call into question the recent claim by apple that the iphone 4's signal strength issues were largely an optical illusion caused by faulty software." is this a polite way of saying apple was deceiving its customers even after this problem was discovered? >> yeah, i mean, basically, that's exactly when they're saying. apple is saying that a software fix that's forthcoming in the coming weeks will be able to fix this, but they're going directly against that and saying it is a hardware issue. >> the "you're holding it wrong...

Crunch.com. thanks for your time tonight. a portion of the blog that was the companion of that video from consumer reports reads our findings call into question the recent claim by apple that the iphone 4's signal strength issues were largely an optical illusion caused by faulty software." is this a polite way of saying apple was deceiving its customers even after this problem was discovered? >> yeah, i mean, basically, that's exactly what they're saying. apple is saying that a software fix that's forthcoming in the coming weeks will be able to fix this, but they're going directly against that...

Seigler, writer for techcrunch.com. thanks for your time tonight. >> hi, keith. >> a portion of the blog that was the companion of that video from consumer reports reads, "our findings call the into question the recent claim by apple that the iphone 4's signal strength issues were largely an optical illusion caused by faulty software." is this a polite way of saying apple was deceiving its customers even after this problem was discovered? >> yeah, i mean, basically, that's exactly what they're saying. apple is saying that a software fix that's forthcoming in the coming weeks will be able to fi...