Detailed text transcripts for TV channel - KGO - 20130829:09:15:00
The yo-yo, according to people at the federal trade commission. >> yo-yo might sound like it is making light of the term, but it really is kind of showing you the jerking the consumer back and forth issue that we're concerned about. >> reporter: the car dealer industry group says vast majority of car deals occur without mistakes or misconduct. when we showed up at the dealer with je'ney smith, the salesman said he was doing nothing wrong she signed a document promising to bring the car back if the financing did not go through. >> reporter: can you show it to me? >> no. i don't need to show you...