MSNBC Dateline September 14, 2019 07:21:00
>> reporter: july 2nd, 2008, about 11:00 p.m. steve democker, his daughter charlotte, and charlotte's boyfriend jake were eating a very late dinner. >> he had taken a few more bites of his dinner and then by that point charlotte and i were pretty close to being finished. >> reporter: that's when steve told them about a strange phone call he received from carol's brother. who told him that apparently carol's home phone suddenly cut out when she was talking to her mother ruth, and nobody could reach her. >> how did charlotte react to that? >> she was worried. >> reporter: charlotte said she text...