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>> she's very, very, kindhearted. and she took the money out of her pocket and gave it to the kid. the lady has a heart of gold. >> reporter: joyce and lyle married in 2001, and they both ended up as civilian workers at small town dannemora's biggest employer, clinton correctional facility. >> we work together, we -- we never leave the house unless we're together with one another. >> reporter: joyce was with lyle nearly all the time, so life settled into a predictable pattern, hum drum perhaps. and perhaps joyce became restless. >> joyce supervised some 30 men crammed into her tailor shop, whi...

>> reporter: just after 7 o'clock on the following morning, kevin tarsia's fiancee christi-ann ciccone heard a knock on her front door. >> i opened the door, and there were three police officers standing there. "and i said kevin got hurt and he's in the hospital, but everything's gonna be okay." and they said, "no." they said to me that kevin was murdered. >> reporter: the news was too hard to believe. she had been speaking to kevin just hours earlier. >> my whole life had been turned upside down. after kevin had been murdered, life had changed completely. my dreams and -- and everything was j...

>> it was an assassination, absolutely, purely for the uniform that he wore. >> reporter: just after 7:00 on the following morning, kevin tarsia's fiance christi-ann ciccone heard a knock on her front door. >> i opened the door, and there were three police officers standing there. "and i said kevin got hurt and he's in the hospital, but everything's gonna be okay." and they said, "no." they said to me that kevin was murdered. >> reporter: the news was too hard to believe. she had been speaking to kevin just hours earlier. >> my whole life had been turned upside down. after kevin had been murde...

Child who wanted money for a toy. >> she's very, very, kindhearted. and she took the money out of her pocket and gave it to the kid. the lady has a heart of gold. >> reporter: joyce and lyle married in 2001, and they both ended up as civilian workers at smalltown dannemora's biggest employer, clinton correctional facility. >> we work together, we -- we never leave the house unless we're together with one another. >> reporter: joyce was with lyle nearly all the time, so life settled into a predictable pattern, hum drum perhaps. and perhaps joyce became restless. >> joyce supervised some 30 men ...

They made the assumption, i went to the superiors, i guess if that's what you want to call them. and i made the complaint that they were saying stuff that was untrue. >> you thought your reputation was being sullied. >> yes. and they -- they came, they investigated it, and they found nothing. >> reporter: yet that episode didn't seem to deter joyce from becoming close with another murderer -- sweat's buddy, richard matt. how long did it take, mrs. mitchell, for you to consider him to be a friend as opposed to just another inmate? >> it took a little while, but he was in different shops with me...