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Ignition switch. the fact that there would be two identical parts, and in other words, one is defective and one isn't, and that you didn't change the part number strikes me as deception, and i think it goes beyond unacceptable. i believe this is criminal. and i guess my question to you is, have there been any other instances where gm actually is changing a part and fixing a defect and keeps the part number the same? because this, to me, is not a matter of acceptability. this is criminal deception. >> i am not aware of any and it is not an appropriate practice to do. it is not acceptable. it is...

Million automobiles. >> it comes down to money. they want money. they are just they don't care about our lives. i am an angry mother. my family is hurt. i will never forget that 4:30 in the morning knock at the door from troopers, i want justice. >> a congressional committee grilled the chief executive for two hours. >> donna barb reported, they aren't done asking questions. >> lining the back wall of the hearing room, pictures of 13 people believed to have died because of a deflect in a gm ignition switch that disabled air ball games, they got a public apology. >> the families and friends who...

Concerns. look at this indianapolis, 4 inches of rain. something i really want people to pay attention to. a lot of times people say i had no idea it was coming. here it is, the forewarning. it's the season. >> take rain over snow, though. >> yes, i will. any day. coming up on "new day," the difference between life and death just 1 millimeter. we're talking about that faulty gm ignition switch. we're going to talk to the person that discovered it. they literally were digging through junk yards and wound up discovering this situation. does he think there's a coverup? we're going to ask him. ...

Legally shield them them paying compensation. gm has not said what its plans are. this time, before the senate, it may want be gm incompetence t but maybe a cover up. >> gm recalled seven million cars worldwide this year. most of those 2.6 million for a faulty ignition switch. power steering and side air bags, instrument panels and axel problems. pilots for lovethansa have started a walk out. striking with management over salaries and benefits. they said they want to start gar

Especially the families and friends who lost their lives or were injured. i am deeply sorry. >> mary barra, the ceo of general motors, went to capitol hill today to apologize for 13 deaths that the company says were caused by a faulty ignition switch. 2.6 million vehicles have been recalled worldwide, but is that enough for grieving families? ken and beth melton lost their daughter, 29-year-old brooke, when her chevrolet cobalt spun out of control and crashed. they join me now. and allow me, mr. and mess mrs. melton, we are so sorry for your loss and appreciate your being here. >> thank you. >...