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Immigration adviser ordered to pay $10k after family's residency dream ruined


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Rowel Mercado told his client her work visa as a personal assistant at a cafe business meant she could also work in a restaurant the company owned, through an outsourcing arrangement.
The Immigration Advisers Complaints and Disciplinary Tribunal censured him for negligence, noting it had serious consequences for the woman, who had to return to the Philippines.
It said it was an isolated incident after 11 years as a licensed adviser.
It ordered him to pay her a $5000 refund of costs and $2500 compensation for the family s distress in failing to achieve their residence dream, after an unsuccessful appeal to the immigration tribunal.

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